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Operational systems integration

Connect systems around one dependable operational truth.

Move master data, transactions, events and confirmations between business and operational systems with clear ownership, validation and monitoring.

Explore capabilities ↓Discuss your operation ↗

APIs, files, databases and device interfacesDesigned for traceability and recovery

Business systemsERP, finance, CRM and planning
OperationsWarehouse, yard, asset and production
AutomationRFID, barcode, GPS and IoT
ControlLogs, alerts and reconciliation

The operating challenge

Integration fails when data moves but responsibility does not.

A technically successful interface can still create operational problems if ownership, timing, validation, duplicate handling and recovery are unclear.

Flatorb designs integrations around the business event: what starts it, which system owns the record, what confirmation is required and how exceptions are resolved.

Interfaces may use APIs, secure files, database exchange, message services or equipment protocols according to the systems and operating environment.

The operational outcomeEach system receives the information it needs while ownership and operational evidence remain clear.

Core capabilities

Build integration that operations can depend on.

Configure the workflow around the operation, the people using it and the information other systems require.

01Capability

Architecture & mapping

Define systems of record, event timing, identifiers, field mapping and transformation rules.

02Capability

Application integration

Connect ERP, finance, CRM, e-commerce, warehouse, production, asset and service platforms.

03Capability

Device & equipment data

Bring RFID, barcode, GPS, sensor and machine events into operational workflows.

04Capability

Monitoring & recovery

Provide logs, validation, alerts, retry controls and reconciliation for failed or incomplete exchanges.

Connected workflow

From business event to confirmed exchange.

Each step creates the evidence and responsibility required by the next.

  1. 01
    Initiate

    Identify the source event and owner

    Define systems of record, event timing, identifiers, field mapping and transformation rules.

  2. 02
    Validate

    Check identifiers, rules and completeness

    Connect ERP, finance, CRM, e-commerce, warehouse, production, asset and service platforms.

  3. 03
    Exchange

    Transform and deliver the information

    Bring RFID, barcode, GPS, sensor and machine events into operational workflows.

  4. 04
    Confirm

    Reconcile success and resolve exceptions

    Provide logs, validation, alerts, retry controls and reconciliation for failed or incomplete exchanges.

Operating principle

Integration should reduce ambiguity between systems—not move it faster.

“A dependable interface explains what happened, what did not happen and who should act next.”

Related capabilities

Connect this requirement with the wider operation.

Flatorb combines operational software, Auto-ID, IoT, integration and consulting according to the result required.

Frequently asked questions

Practical questions before you begin.

We configure the system around the real workflow and confirm the integration, device and implementation approach during discovery.

Can you integrate with our ERP?

Yes, subject to the interfaces and access available in the ERP. We define the required master data, transactions, confirmations and ownership with your system team.

Do all integrations need real-time APIs?

No. Real-time exchange is useful when the operation requires it. Scheduled files or controlled batch interfaces may be simpler and more dependable for other processes.

How are failed transactions handled?

Integrations can include validation, logging, alerts, retries and reconciliation so exceptions are visible and recoverable.

Can equipment and IoT data be connected?

Yes. Device and equipment events can be normalised and connected to business workflows when the source data and operational response are defined.

Start with the real workflow

Ready to improve systems integration?

Show us the movements, exceptions, systems and commercial constraints. We’ll help define the practical next step.

Discuss your requirement ↗